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If you’re looking to move your Amazon SES account out of the sandbox environment and gain production access, here’s a simple step-by-step guide to help you do that.
Start by logging into the Amazon SES console. You can do this by visiting the website at https://console.aws.amazon.com/ses/. Once you’re logged in, look for the “Account Dashboard” in the navigation panel on the left side of the screen.
On the account dashboard, you will see a warning message at the top that says your account is in the sandbox. Click on the link that says “View Get set up page.” From there, choose the option to “Request production access.” This will take you to the request form.
In the request form, you’ll need to specify the type of emails you’ll send. Since your purpose is to send OTP (one-time passcode) verification emails that are triggered by user actions like registration or password resets, select the “Transactional” option. This category is best suited for one-to-one messages that inform or verify user activity.
Once your request is submitted, the AWS Support team will review it. If approved, you’ll be able to send emails without the sandbox limitations, to any recipient. However, always remember that you need to verify every email address or domain you’re sending from—this is an important step to maintain good deliverability. You’ve already verified your domain, milkiyat.com, and set up authentication records like DKIM, SPF, and DMARC, which are essential for email security and trust.
Your plan to send OTP codes with transactional emails fits well with Amazon SES recommended practices. Managing your email reputation and monitoring deliverability through the SES Reputation Dashboard is a smart move to keep your email campaigns running smoothly.
For more details, you can visit the AWS documentation on requesting production access here: https://docs.aws.amazon.com/ses/latest/dg/request-production-access.html.
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