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A cyberattack targeting a provider of check-in and boarding system services caused significant disruptions at several major European airports, including London’s Heathrow, Brussels, and Berlin, resulting in delays and cancellations on Saturday. Collins Aerospace, which supplies check-in and boarding technology to numerous airlines worldwide, is experiencing a technical glitch that may lead to delays for travelers departing from affected airports, according to London Heathrow. The parent company, RTX, did not respond immediately outside U.S. business hours.
The attack has disabled automated systems, forcing airports to rely on manual check-in and boarding procedures. Brussels Airport issued a statement on its website indicating the situation has considerably impacted flight schedules, leading to delays and cancellations. The airport is actively working to resolve the issue as quickly as possible.
Travelers scheduled to fly on Saturday were advised by the affected airports to verify their flight status with airlines before arriving at the airport. Berlin Airport also issued a notice on its website, stating, “Due to a technical problem with a system provider operating across Europe, check-in times are longer than usual. We are working on a quick solution.” However, Frankfurt, Germany’s largest airport, confirmed it was not affected, nor was Zurich Airport’s operations impacted.
The disruption has led most other airports to issue advisories urging passengers to check their flight statuses prior to travel, emphasizing ongoing efforts to restore normal operations amid the cyberattack.
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