If you’re looking to configure the HP Poly MTRoW (HP G9 running Windows) but found some documents only applicable to the HP Poly MTRoA (Studio X, G7500, or G62), you’re not alone. Here’s a simple guide to getting your MTRoW set up correctly.
First, understand that while both models serve similar purposes in video conferencing, they have different setups. The documents you initially came across were meant for the MTRoA, which can lead to some confusion.
Here’s what you can do to get back on track:
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Reach Out to a Reseller: Your best bet is to connect with an authorized HP Poly reseller. They have expertise in these products and can provide tailored advice specific to your needs.
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Contact Support: If you don’t receive responses from the community or need immediate assistance, I recommend reaching out to HP Poly Support in your area. They can guide you through the setup process or help troubleshoot any issues you face.
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Check Resources: Before diving deeper, explore the available online resources. HP has comprehensive support channels that often include FAQs and guides tailored for different products, including VoIP and video conferencing solutions.
- Join Community Forums: Don’t hesitate to participate in online forums dedicated to HP Poly products. Users often share valuable experiences and troubleshooting tips that can help you navigate your setup.
By following these steps, you should be able to set up your HP Poly MTRoW smoothly. Don’t forget to utilize both reseller support and HP’s official resources for any technical issues. Happy conferencing!