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Having trouble with the phone verification step when creating your AWS account? You’re not alone—many users face this issue, but there are simple steps you can take to fix it.
First, double-check that you are entering your phone number correctly. Be sure to include the country code and area code to avoid any mistakes. Next, make sure your phone has a good signal and that international calls are enabled. Sometimes, weak reception or call restrictions can block the verification process.
If the problem persists, try clearing your browser’s cache and cookies. This can help remove any stored data that might interfere with the verification. Once done, attempt the phone verification again. If you’re still having trouble, restarting your phone is another good step, or you could try using a different phone number if possible.
If you’ve gone through these steps and still haven’t been able to complete verification, creating a support case through AWS can help. Head to the AWS Support console and choose “Create case.” Select “Account and billing support,” then pick “Account” as the type and “Activation” as the category. Briefly explain your issue, including a good time to reach you. For quicker responses, choose the “Chat” option to communicate directly with support.
Even if your account isn’t fully activated yet, support can help you manually activate it. They might call you directly to verify your identity and resolve the issue.
Following these steps should help you get past the verification error and complete your AWS account setup smoothly.
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