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If your nameserver update is stuck and not moving forward, it can be very frustrating. Sometimes, requests get stuck in a process called DuplicateRequest. This happens when a previous change is still being processed, and it blocks new update requests for your domain.
When this happens, you won’t be able to manage your domain or make new changes until the current process clears. Usually, these kinds of issues need the help of AWS Support to resolve because they have the access to look into the system and manually fix the problem.
Here are some simple steps you can try:
1. See if you can temporarily upgrade your AWS support plan to Developer or Business support. Higher support plans give you direct access to technical help that can assist with this kind of issue.
2. Use the AWS Support Center to contact support directly. Even with your current Basic plan, you might be able to get help with billing or account questions, which is worth checking.
3. You can also ask questions in the AWS Forums or AWS re:Post community. Support engineers there sometimes respond to urgent issues and might be able to guide you.
Remember, updates to nameservers can take some time, and if they get stuck, AWS Support is usually the best option to manually resolve the problem. They have the tools and access needed to fix these kinds of issues and help you regain control of your domain.
I hope this helps you get your domain back on track quickly!
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