🎤 At the FinTech LIVE London Global Summit, Russell participated in the ‘Financial Services Forum’ alongside Steve Round, President and Co-Founder of SaaScada; Dan Dica, CEO of Lynx Tech; and Bentzi Aviv, Global Head of Fintech Solutions at Amdocs.
Can you share some insights from your discussion during the panel, the ‘Financial Services Forum’?
“It was an excellent panel discussion. The time passed so quickly, which is usually a great indicator of engagement.
“We had representatives from four distinctly different companies, yet the themes that emerged were surprisingly consistent and quite encouraging.
“A significant part of our conversation focused on the customer—emphasizing the importance of prioritizing their needs over our own. We delved into new data and emerging technologies.
“We examined how business operating models might need to evolve to better meet customer expectations and discussed the vital role of collaboration within the industry ecosystem.
“Overall, it was a wonderful discussion, and I received some fantastic feedback from attendees.”
Looking ahead, what are the future plans for Admiral Group?
“We plan to continue building on what we’re already doing, but aim to execute it more efficiently and effectively.
“Our commitment to serving customers remains strong. We aim to understand their needs within the context of their lives and find the best ways to support them.
“Our ventures are well-established—Veygo caters to young drivers, Admiral Business serves small to medium-sized enterprises, and our new commercial motor team is focusing on fleet solutions for businesses with multiple vehicles. We expect to expand on all these initiatives in the coming year.”