Meta’s new Verified Business subscription tiers—Standard, Plus, Premium, and Max—promise businesses enhanced visibility, better reach, and exclusive features. However, after testing the highest tier, Meta Verified Business Max, priced at a whopping $400/month, the results are underwhelming. Here’s a breakdown of the experience with a focus on its pros, cons, and whether it’s worth the investment.
Verdict
Meta Verified Business Max offers high-priced features with limited tangible results. Despite promises of improved reach, personalized strategy consultations, and prioritized support, the overall experience feels incomplete and poorly executed.
Rating: 2/5
Pros and Cons of Meta Verified Business
Pros:
- Verification Badge: Adds authenticity to your page, which can enhance trustworthiness.
- Prioritized Support: Theoretically faster responses to issues via chat and email (though real-life execution is lacking).
- Potential for Content Strategy Calls: If implemented properly, these consultations could offer valuable insights.
- Status Symbol: For businesses that care about appearances, being at the Max tier shows commitment to growth.
Cons:
- No Noticeable Reach Improvements: Organic reach and follower growth did not improve, despite being a key selling point.
- Overpriced: At $400/month, the features do not justify the cost.
- Content Strategy Feature Unavailable: Attempts to schedule the biannual call resulted in errors, with no resolution.
- Generic Support: Chat responses felt automated and failed to address specific concerns.
- Minimal Ad Replacement Value: This service does not reduce the need for traditional ad spend.
Key Features Across All Tiers
Standard ($49/month) | Plus ($99/month) | Premium ($199/month) | Max ($400/month) |
• Blue verification badge for authenticity. | • Includes all Standard features. | • Everything from Plus. | • Biannual content strategy consultations with a “real person.” |
• Access to basic support. | • Slightly improved organic reach. | • Prioritized support and case monitoring. | • Alleged maximum visibility boost. |
Detailed Experience with Meta Verified Business
1. The Verification Badge
While the badge is a nice addition for credibility, it doesn’t seem to have a direct impact on engagement or organic reach. It’s more of a status symbol than a functional feature.
2. Prioritized Support
Support responses came quickly, but they felt generic and automated, offering little actual help. For example, when trying to schedule a content strategy call, I was told the feature was “not fully established yet.”
3. Content Strategy Calls
This was one of the most anticipated features, but it was entirely unavailable. Attempts to schedule a session resulted in error messages, and follow-ups with support provided no solutions.
4. Organic Reach
There was no noticeable improvement in organic reach or follower growth, despite Meta’s claims of visibility enhancements.
5. Case Monitoring
This feature seems promising for handling critical issues but wasn’t something I actively tested during the review.
Who Should Buy It?
- Large Enterprises: Companies with big budgets that can afford to experiment with new services.
- Early Adopters: Businesses willing to invest in unproven features to stay ahead of competitors.
Who Should Avoid It?
- Small to Medium Businesses: The price is too high for the limited benefits.
- Ad-Driven Marketers: If you rely heavily on boosting and ads, this subscription won’t reduce those costs or efforts.
- Businesses Expecting Immediate Results: Organic reach improvements are marginal at best, making this a poor choice for those looking for quick wins.
Meta Verified Business Max (and its lower-tier counterparts) feels like an unfinished product. While the promises of improved reach, personalized strategy, and enhanced support sound great on paper, the reality is far from satisfactory. At this stage, the service appears overpriced and underdelivered, making it hard to recommend for most businesses.
Until Meta resolves the issues with this offering, businesses are better off sticking to tried-and-true growth strategies like targeted ads and content marketing.
The Review
Meta Verified Business
High-cost, no results. Businesses should consider waiting for Meta to refine these offerings before investing.
PROS
- Verification Badge
- New content strategy consultation feature
CONS
- Zero improvement in organic reach
- No value to money
- Promised consultation non-functional
- Robotic, unhelpful support
- Incorrect system tracking of consultations
- Impersonal communication
- Vague promises about future service upgrades