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If you’re having trouble with your computer not turning on or showing a black screen, it might be related to the BIOS version on your motherboard. Based on the parts list for your PC, it uses a Nutmeg-P motherboard with a BIOS SSID of 2B28.
First, it’s important to confirm that this is the case before attempting any updates. To do this, you can check your system information:
- Click on the search bar at the bottom of your screen.
- Type “System Information” and open the app.
- Look for the “Baseboard Product” listing about a third of the way down. This information shows your motherboard’s SSID, which should match 2B28.
If your BIOS is outdated or you suspect it needs an update, the only BIOS file available for this motherboard is version A010. Before proceeding with a BIOS update, you want to make sure your system’s motherboard has the BIOS SSID of 2B28 to avoid any issues.
To update the BIOS, use the following links from HP’s support site:
- You can find the BIOS update file here: HP BIOS Update A010
- Download the executable file directly from this link: Download BIOS A010
Remember, updating BIOS can sometimes be risky if the process is interrupted, and it may not fix certain hardware problems if they are due to physical defects. If you’re unsure or if your problem persists after attempting the update, it’s best to seek professional repair help to avoid further complications.
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