How to Update Candidate ID in AWS

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If your candidate ID has changed in your AWS certification account, and you’re unable to access your exam schedule for the CLF-C02 (AWS Certified Cloud Practitioner) exam, you’re not alone. This can be frustrating, but there is a clear way to get it sorted out.

The first step is to reach out to AWS Training and Certification support directly. Since community forums can’t handle account-specific issues like changes to your candidate ID or exam scheduling problems, contacting the official support team is the best route.

When you contact them, make sure to have some important details ready to speed up the process. These include your old candidate ID, your new candidate ID, proof of your exam payment, and any confirmation or transaction numbers you received when paying for the exam. Providing all this information helps the support team verify your identity and resolve your issue faster.

Be prepared to verify your identity when talking to support staff. This step is necessary so they can help you regain access to your exam schedule and fix the candidate ID problem.

Remember, getting in touch with AWS support is the quickest way to solve this. They are trained to help with these specific issues and will assist you in restoring your access. Ensure you have all your identification details ready to make the process smoother.

For more information, you might find these links helpful:

By following these steps, you should be able to get your candidate ID corrected and schedule your exam successfully.