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If you’re trying to get private messaging enabled on your account, here’s a simple solution that can help. I have already asked a moderator to turn on private messaging for you, because I might have helpful information that I can’t share openly on the forum. Once private messaging is enabled, I will be able to communicate with you directly and privately to assist further.
To make sure others also benefit from this solution, please mark this reply as the accepted answer if it helps you. You can also click “yes” where it asks if this reply was helpful — doing so lets others know that this solution might work for them too.
Remember, I’m a volunteer here to share my knowledge and support fellow users. I don’t work for HP and don’t speak on their behalf. If you need personalized help, enabling private messaging is the best way to continue the conversation safely and privately.
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