How to Fix Disappearing Color Options in HP MFP Print Settings

Select Language:

Having issues with color printing after your Windows 11 update? Many users find that their HP printer settings get reset or that a generic Microsoft driver replaces the original HP driver, which doesn’t support color printing. Sometimes, the printer driver even fails to detect the color support altogether. Here’s a simple step-by-step guide to fix this problem and get your printer back to printing in color.

First, check that the correct HP driver is installed. Sometimes, Windows updates automatically switch your printer to a Microsoft IPP or class driver, which can cause color support issues. To verify and fix this:

– Open the Control Panel on your PC.
– Find and right-click on “Devices and Printers,” then select “Open.”
– Right-click on your printer icon and choose “Printer Properties.”
– Go to the “Advanced” tab. Here, check the driver name. If it shows a Microsoft driver or a class driver instead of an HP-specific one, you’ll need to reinstall the correct driver.
– To do this, delete the printer from the list.
– Visit support.hp.com to download the latest full driver package compatible with your printer model.
– Install the new driver, then add your printer again.

If your printer already has the correct HP driver installed but you’re still experiencing color issues, try this:

– Open the Control Panel.
– Click on “Devices and Printers” and then right-click your printer, choosing “Printer Properties.”
– Switch to the “Device Settings” tab.
– Look for an option labeled “Device Type” or “Color Settings.”
– Change the device type to “Color” if it’s set to something else.

Making these adjustments should resolve most color support issues after Windows updates. If you’re unsure or need further assistance, HP support or a local technician can help guide you through the process.

Remember, keeping your drivers updated and correctly installed is essential for the best printing performance. If this fix helps you, consider marking it as the accepted solution to help others facing similar problems.