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If you’re trying to assign Amazon Q Developer licenses to your team members and running into trouble, here’s a simple way to fix it. First, make sure you’ve added your colleagues correctly through the IAM page. Once their accounts are created, go to the Amazon Q service.
Next, navigate to the Subscriptions section, then click on More actions, and select New subscription. If you don’t see your newly added team members in this list, don’t worry — it’s a common issue.
The key is to verify that the user accounts are fully active and synchronized with Amazon Q. Sometimes there’s a delay in the system updating the user list. To fix this, try refreshing the page or logging out and back in. If the users still don’t appear, double-check that their accounts have the correct permissions and are correctly linked to your organization’s account.
Once your colleagues show up in the subscriptions list, you’ll be able to assign licenses easily. Remember, assigning licenses should be done one at a time, ensuring each user is properly added before moving on to the next. Following these steps will help you assign licenses smoothly and keep everyone on your team equipped with the tools they need.
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