How To Find the Resident's Request Office in Heartopia: Completing & Solving

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The Guild helps keep Heartopia running smoothly, but their request system can feel a bit confusing at first. When the Requests quest pops up, the game is checking your progress and expects you to understand how this new system works without much guidance.

If you’ve recently unlocked new features based on your D.G. rank and seen a quest pointing you toward requests, you’re in the right place. This guide explains how the quest fits into Heartopia’s overall progression and highlights common points of confusion. With some guidance, this quest is a simple introduction to Weekly Requests rather than a hurdle slowing you down.

### How to Unlock the Guild’s Requests Quest
The Requests quest is connected directly to your progress with the D.G. system. Before you can access this quest, you need to reach D.G. Member Level 13. Achieving this level also unlocks the Weekly Request feature, which is necessary for triggering the request quest. Once Weekly Requests are available in your account, the Requests quest will become available automatically—no extra steps or interactions with NPCs needed.

### Where Is the Resident’s Request Office?
Despite its formal name, the Resident’s Request Office isn’t a physical location within Heartopia. Instead, it exists purely within the game interface. You can find it by selecting the button next to your map— the same menu used to access Daily Requests. This menu acts as the main hub where you can find and manage both Daily and Weekly Requests, including the one needed for this quest.

### How to Complete the Guild’s Requests Quest
To finish The Guild’s Requests quest, you need to accept a Weekly Request from the Resident’s Request Office and complete it successfully. The specific task may differ from player to player, but it will always involve completing the assigned Weekly Request.

For example, I had to complete personal goals twice during timed events. These events are hobby-specific activities held in special areas. You might participate in the Nest of Hundreds event in Fishing Village Square or join the Bait the Insects event in the Onsen Mountains.

Once you meet the conditions of the Weekly Request, the quest will be marked as complete.