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OpenAI has unveiled its most comprehensive analysis to date regarding how people interact with ChatGPT. In a study conducted by the company’s Economics Research team, alongside Harvard economist David Deming, data from 1.5 million ChatGPT conversations was examined. The findings shed light on some fascinating trends about user engagement with the AI chatbot.
As of July 2025, ChatGPT boasts a user base of over 700 million, with users exchanging around 18 billion messages weekly—equating to about 2.5 billion messages daily. The primary purpose for most users appears to be work-related assistance, with writing being the most prevalent activity.
Approximately 42% of all work-related messages involve writing tasks, and this form of interaction accounts for more than half of the messages among users in management and business roles. Interestingly, the gender gap among users has shifted; now, more than half of the users have female names, and nearly 50% of all ChatGPT users are under 26 years old.
The most common topics discussed with ChatGPT revolve around practical advice, writing guidance, and information retrieval, which together make up about 78% of all interactions. Specifically, in nearly half of the messages, users are seeking guidance or information, while 40% are using ChatGPT to perform tasks connected to their workflow.
There are some surprising insights as well. Despite the prevalent concern that programmers might be at high risk of losing jobs to AI, inquiries about coding and programming only represent around 4.2% of the chats analyzed.
In recent weeks, discussions around ChatGPT’s potential negative impacts and incidents have sparked debate, prompting the company to implement parental controls and warning systems. Nonetheless, conversations related to relationships and personal reflection account for just 1.9% of the analyzed interactions. Additionally, only about 1% of users communicated personal feelings or self-expression to the chatbot, which is unexpected considering the reports of users engaging in romantic or personal conversations with AI personalities available on platforms like Nomi, CharacterAI, and Replika.
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