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OpenAI, the creators of ChatGPT, have recently reversed some of their previous decisions following a significant backlash from users upset by their changes. After launching the new GPT-5 model, OpenAI made several unexpected moves that sparked controversy.
So, what exactly transpired? When OpenAI announced the release of GPT-5 on August 6th during a live stream, excitement was high. The company’s CEO, Sam Altman, introduced the latest model designed to enhance ChatGPT’s capabilities. Shortly after, access to older models was removed, leaving users no choice but to use the new version.
However, the situation has since shifted. OpenAI has now allowed subscribers of ChatGPT Plus—those paying $20 a month—to access some legacy models again. Currently, only the GPT-4o model is available for this purpose.
Many users had formed strong attachments to the previous AI personalities, especially with GPT-4o, which allowed for more personalized and detailed interactions. Previously, various models within ChatGPT catered to different needs—models 3 and 4o, for example, handled complex reasoning and coding tasks. But with GPT-5 aiming to integrate the best features of these older versions, OpenAI decided to eliminate the older options to streamline the user experience.
This decision was met with immediate and intense criticism. Reddit threads filled with angry comments, and some users expressed how much they mourned the loss of their familiar models. One user even described feeling physically ill upon hearing they couldn’t access GPT-4o anymore, comparing the experience to losing a dear friend.
OpenAI’s CEO participated in a Reddit “Ask Me Anything” session, where users voiced their disappointment over the lack of personality and individuality in GPT-5. One heartfelt comment likened GPT-5’s new personality to “wearing the skin of a dead friend,” highlighting how emotionally invested many users had become in their AI companions. Altman initially mentioned that the company was considering reintroducing legacy models, and after some limited testing, this option was made more widely available.
Many appreciate GPT-5’s improved practicality, noting its enhanced multitasking and coding skills. Still, critics argue its writing abilities do not match those of GPT-4o or even GPT-5 itself. OpenAI’s goal was to develop a more versatile tool—not just a conversational assistant—but Altman later acknowledged that they underestimated how important some features of GPT-4o were for users. The new model is designed to reduce hallucinations, be less overly agreeable, and adopt a more professional tone, emphasizing safe responses and a balanced approach to sensitive topics.
The rollout has not been entirely smooth. OpenAI has expanded the number of complex reasoning questions that Pro users can ask—up to 3,000 per week—showing an intent to incorporate user feedback and refine their offerings. Altman has even hinted at future adjustments, asking users during the AMA whether they’d prefer to focus solely on GPT-4o or consider the potential of GPT-4.5.
Despite these efforts, the launch of GPT-5 has faced several challenges. Announcements have raised eyebrows among AI enthusiasts, and the platform remains somewhat unstable for non-Plus subscribers. The stability for paying users, however, appears to have improved significantly.
While the transition to GPT-5 hasn’t been entirely seamless, many users continue exploring the different models and sharing their experiences. If you’re using ChatGPT, it’s worth trying out the new features and models—stay tuned for further updates as OpenAI continues to develop and refine its technology.
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