Asus Acknowledges New Motherboard May Affect Your GPU

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Asus has addressed recent issues regarding its Q-Release Slim feature after reports indicated that the mechanism might damage GPU PCIe connectors. Launched in August 2024, the Q-Release Slim was designed for Asus’s 800-series AMD and Intel motherboards, enabling users to easily remove graphics cards with a tilting motion, rather than using a conventional retention clip.

However, some users observed that a metallic part within the PCIe slot could scrape against the GPU’s PCIe connector when employing this feature. Over time, this scraping resulted in noticeable wear along the edges of the connector. Although the damage is predominantly superficial, users are concerned about the potential long-term impact on GPU performance and longevity. This issue is especially relevant for those who regularly swap or upgrade their graphics cards.

Despite the visible wear, the gold-plated contacts on the GPU’s PCIe connector remain intact, ensuring that the card’s performance is generally unaffected. Asus users have turned to online platforms to share their experiences and images, expressing worries about possible long-term effects if scraping persists.

In response, Asus conducted internal assessments and determined that no functional or performance-related damage was present. The company provided a statement to clarify its findings:

"In our internal testing and evaluation of the very few cases reported, we found no damage to the motherboard or graphics card that would affect functionality and/or performance."

Asus further noted that all PCIe add-in cards might show signs of wear after about 60 installation and removal cycles. They recommend users adhere to official guidelines when removing GPUs to reduce wear and tear.

To alleviate concerns, Asus suggests that users carefully follow the removal process detailed in their manuals. Those who frequently change GPUs are advised to exercise extra caution to prevent unnecessary strain on the connectors.

For individuals still uneasy about potential long-term impacts, Asus encourages them to reach out to customer support for help. Currently, the company has not introduced any design changes to the Q-Release Slim mechanism, but ongoing feedback from the community could influence future motherboard designs.