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Has your Windows 11 update caused your HP printer settings to reset or replaced your HP driver with a Microsoft IPP driver that doesn’t support color printing? Or are you having trouble with the driver not recognizing your printer’s color support? If so, here’s a simple guide to fix the issue and get your printer working properly again.
First, you’ll want to make sure you’re using the correct HP driver for your printer, not the generic Microsoft IPP or Class driver. Here’s how to check that:
– Open the Control Panel on your PC.
– Find and click on “Devices and Printers” to open it.
– Right-click on your printer’s icon and choose “Printer Properties.”
– Switch to the “Advanced” tab.
– Look at the driver name. If it says something like Microsoft IPP or Class driver, you’ll need to replace it.
If you see a Microsoft driver, delete the printer from your system, then go to the HP support website at support.hp.com. Download the current printer driver package available for your model and install it. This ensures your printer has the right driver with color support.
If you already have the correct HP driver installed but are still experiencing issues, try this next step:
– Again, go to “Devices and Printers” from the Control Panel.
– Right-click your printer and select “Printer Properties.”
– Click on the “Device Settings” tab.
– Scroll down until you see “Device Type.”
– Change the setting to “Color” instead of “Black & White” or “Auto.”
After saving the changes, your printer should handle color printing properly again.
If these steps fix your problem, sharing this advice with others can be very helpful. You can also click “Yes” when asked if the solution was helpful to help others find a fix as well. Remember, this advice is from a fellow user, not HP itself, but I hope it makes your printer work perfectly again.
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