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If you’re seeking some assistance with your HP device, you’re in the right place! Whether you’re troubleshooting an issue or just looking for some information, this step-by-step guide will help you find what you need.
To get started, it’s important to gather some system information about your device. This is essential for pinpointing any issues you might be facing or for when you need to reach out for additional help. Here’s how to easily find this information on your HP computer:
Begin by locating the search bar on your desktop, typically found in the bottom left corner of your screen, often marked with a magnifying glass icon. This is where you’ll input commands to find various applications.
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Open System Information: Type “System Information” directly into the search bar and hit Enter. This action will bring up the System Information application.
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Locate Key Details: Once the System Information window opens, you’ll see a lot of information about your device. Focus on the following three important details located on the right side:
- System Model: This will tell you the specific model of your HP computer.
- System SKU: This indicates the Stock Keeping Unit, which can help in identifying the hardware specifications.
- BaseBoard Product: This refers to the motherboard model of your computer.
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Write It Down: Take note of these three pieces of information. You might need to share them if you’re looking for further assistance online or with customer support.
- Next Steps: If needed, you can go back to the HP Community forum or any other support platform and provide this information. This will help the support team or community members understand your device better and offer more accurate solutions.
By following these simple steps, you can efficiently gather crucial information about your HP computer. Whether you’re troubleshooting or seeking help, having this information at hand will make the process much smoother. Don’t hesitate to reach out for assistance whenever needed—it’s all part of keeping your device in top shape!




