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Having trouble updating your HP Pavilion TG01-1209ng to Windows 24H2 or 25H2? You’re not alone. Here’s a simple guide to help you get through it.

First, make sure your update attempt was properly registered. Sometimes, clicking submit on the update form isn’t enough; the information might not get saved. So, double-check that your details are entered correctly.

Next, understand that the update process sometimes doesn’t complete and can rollback at the final boot stage. If you’ve tried updating from Windows 23H2 to a newer version and it gets stuck, this is a common issue.

What you can do is perform a thorough system check before trying again. Run tools like System File Checker (SFC), CHKDSK, and DISM to fix any underlying corruption. Also, you may want to do a clean in-place upgrade or repair of your current Windows version to ensure your system files are in good shape.

Since your BIOS is already updated via HP Support Assistant, focus on driver updates. Sometimes, outdated drivers, especially the Intel Management Engine Driver, can cause update failures. Check if your drivers are up to date, even if HP doesn’t list new versions. If you see the Intel Management Engine Driver listed in crash logs or error reports, it’s likely the main issue.

The error code 0xc1900101 often signals driver conflicts or hardware compatibility issues. To troubleshoot, try temporarily disabling or uninstalling non-essential drivers, especially those related to hardware components that aren’t vital during the update. You can do this through Device Manager.

After making these adjustments, restart your PC and attempt the update again. If the problem persists, consider doing a manual upgrade by downloading the latest Windows installation media and performing an in-place upgrade.

Remember, stubborn update issues usually boil down to outdated drivers or corrupted system files. By ensuring your drivers are current and your system is clean, you increase your chances of a successful upgrade. Good luck!