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If you’re having trouble connecting your dock to your computer, here’s a simple solution to help get things working.
Your dock is compatible with DisplayPort technology, which is great. However, the problem might be with your computer. Not all computers have a USB-C port that supports DisplayPort connections. If your computer doesn’t have a compatible port, the dock won’t work properly.
To fix this, first, check your computer’s model. You can usually find this on the bottom of the laptop or in the system settings. Once you know the model, look up if it has a USB-C port that supports DisplayPort. If it doesn’t, you might need an alternative connection method or an adapter.
If you’re still unsure, reaching out to your computer’s manufacturer or checking the user manual can help confirm whether your device supports DisplayPort over USB-C.
By providing your computer model and checking for the right port support, you can determine what kind of connection you need. This way, you can resolve compatibility issues and get your dock working smoothly.
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