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If you’re having trouble adding assets in Amazon Monitron, it might be due to your user permissions. Here are some simple steps to troubleshoot and resolve the issue:
First, make sure you’re signed in properly to either the Amazon Monitron web or mobile app. Sometimes, logging out and signing back in can help refresh your access.
Next, confirm that you’ve selected the correct project and site where you want to add the asset. This ensures you’re working in the right place within the platform.
Once you’re on the correct site’s Assets page, look for the “Add asset” button. If it’s not visible, double-check that you’re on the right page.
If everything looks correct but you still can’t see the button, your account might not have the necessary permission to add assets. Similar to other AWS services, this could be limited to certain roles, like administrators.
In this case, you’ll need to contact your Amazon Monitron administrator. Ask them to review your access permissions or to add the asset for you. Sometimes, only users with specific rights can perform this action.
Following these steps should help you resolve the issue and get your assets added smoothly.
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