How to Resolve AWS Certificate Request Issue for .commerce Domains

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If you’re trying to request a SSL certificate for a .commerce domain and encounter an error, it’s probably because AWS Certificate Manager (ACM) hasn’t yet recognized .commerce as a valid top-level domain (TLD). This can happen even if .commerce is now accepted by the global DNS system, because ACM’s validation system may not have been updated to include it.

Here’s what you can do to fix this issue:

First, carefully review your domain name request to make sure there are no spelling mistakes or typos. Sometimes, a small error can cause validation problems.

If your domain name appears correct and you’ve confirmed there are no mistakes, the next step is to contact AWS Support. They can provide assistance and clarify if there are any ongoing issues or updates needed for new TLDs like .commerce.

If you don’t have a support plan, you can also write a post in the AWS Certificate Manager Community Forum. Other users or AWS community experts often share helpful advice for these types of issues.

Keep in mind, this is a known problem that can happen with newer TLDs that haven’t yet been fully integrated into ACM’s systems. Usually, support will be able to guide you through the process or inform you when the update is complete.

For more detailed troubleshooting tips, you can visit the official AWS documentation on certificate request issues.