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Home » How to Resolve AWS Certificate Pending on DNS Validation (Non-Route 53)

How to Resolve AWS Certificate Pending on DNS Validation (Non-Route 53)

Emily Smith by Emily Smith
December 16, 2025
in How To
Reading Time: 2 mins read
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If you’re trying to get a Secure Sockets Layer (SSL) certificate and your DNS validation is pending, especially when you’re not using Route 53, it can be frustrating. Here’s a simple guide to help you resolve this issue.

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First, make sure you’ve correctly added the DNS record that’s provided by your certificate authority. Usually, this will be a specific TXT record. Double-check the following:

– The record name (sometimes called Host or Name) matches exactly what you see in your validation instructions.
– The record value (or Content) is correctly copied without extra spaces or errors.
– The TTL (Time To Live) setting isn’t set too high; a lower TTL (like 300 seconds) can help with quicker updates.

Next, head to your DNS provider’s website. Log in and locate the DNS management or zone edit section. Find the DNS records for your domain, and verify that the TXT record you added appears there.

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If the record is visible but the validation is still pending, give it some time. DNS records can take anywhere from a few minutes to a few hours to update worldwide. Usually, waiting around 30 minutes to a couple of hours is enough.

If after waiting a long time the status hasn’t changed, try the following:

– Remove the existing TXT record and add it again, making sure you enter everything correctly.
– Use online DNS checking tools like MXToolBox or DNSChecker.com to verify if the TXT record is visible publicly. If it isn’t, the problem is with the DNS record entry.
– Confirm with your DNS provider if there are any propagation delays or DNS caching issues at their end.

Once your DNS record is verified and visible online, go back to the certificate authority’s dashboard and request a manual revalidation if needed.

Following these steps should help in clearing up the DNS validation pending status and successfully issuing your SSL certificate. Remember, patience and careful checking are key to resolving DNS validation issues without using Route 53.

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Emily Smith

Emily Smith

Emily is a digital marketer in Austin, Texas. She enjoys gaming, playing guitar, and dreams of traveling to Japan with her golden retriever, Max.

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