How to Reenable Your HP Pavilion x360 Touchpad Issues

Select Language:

If you’ve ever disabled your touchpad due to glitches and then struggled to enable it again, you’re not alone. It can be frustrating when settings that were once easy to find seem to disappear. Here’s a practical guide to help you troubleshoot and hopefully resolve the issue with your touchpad.

First, it’s important to know that if your touchpad is not detected by your laptop, some settings will vanish. This can happen for a variety of reasons, often related to driver issues or hardware recognition.

Accepted Solution:

1. Check for Touchpad Detection:

   • Start by clicking the Start menu and typing Device Manager. Open the App.
   • Look for any touchpad options under the "Mice and other pointing devices" section. If the touchpad isn’t listed, proceed to the next steps.

2. Inspect for Issues:

   • Under the Human Interface Devices section, you might see two I2C HID devices. If one has a yellow triangle with an exclamation mark, this indicates a problem.
   • Right-click on the problematic device and select Properties to get more details on the issue.

3. Update Drivers:

   • Still in Device Manager, right-click on the problematic I2C HID device and choose Update Driver.
   • Select Search automatically for updated driver software. This will check for new drivers online.

4. Reinstall Drivers:

   • If updating doesn’t work, you might need to uninstall the driver. Right-click on the same device and select Uninstall device.
   • After that, restart your laptop. Windows should automatically reinstall the necessary drivers.

5. Check BIOS Settings:

   • Sometimes, the touchpad can be disabled in the BIOS settings. Restart your laptop and enter BIOS (usually by pressing F2, F10, or Delete during startup).
   • Look for a setting related to the touchpad or internal pointing device and make sure it’s enabled.

6. External Mouse:

   • If you’re using an external USB mouse, disconnect it and see if your touchpad is detected without it. Sometimes, using a USB mouse deactivates the touchpad.
7. Final Resort – Seek Professional Help:
   • If none of the above steps work, it may be a hardware issue. Consider taking your laptop to a professional for a closer look.

Following these steps should help you troubleshoot and hopefully restore your touchpad functionality. Don’t hesitate to reach out for further assistance or share your experiences.

Add us on ChatGPT Add us on Perplexity