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If you’re seeing the Item0015 error again, don’t worry—there’s a simple way to fix it. First, check if your notebook came with Windows pre-installed. If it didn’t and instead has FreeDOS, that explains why some recovery tools may not work properly. Many recovery options require a Windows product key stored in the BIOS, and if your device doesn’t have one, the cloud recovery tool might not support it.
If your notebook does ask for network drivers when setting up, you’ll need to figure out which Wi-Fi card it uses. Common options include Mediatek and Realtek Wi-Fi adapters, along with Realtek LAN adapters. Knowing the exact model will help you find the right drivers.
A quick test you can try is plugging an Ethernet cable from your notebook directly into your router. If Windows can then find and install the network drivers through a wired connection, it can save you a lot of troubleshooting hassle. Once installed, you’ll be able to reconnect wirelessly more easily.
Follow these steps to identify your hardware, connect via Ethernet, and get your system up and running smoothly.
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