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If you’re living in a country that didn’t have access to Apple AI before the release of iOS 26, you might find yourself facing some unexpected issues after updating your iPhone. Recently, I updated my iPhone 16 to the official iOS 26 version — I had been using the beta for a while, so I was curious to see the new features. But when I woke up, I found that my phone had automatically updated overnight.
Initially, everything seemed normal. But as soon as I pressed “continue,” I was met with a frustrating problem. My screen got stuck, and I couldn’t move past this point, even though my phone was still working in the background.
Here’s what I tried to fix the issue:
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Check your internet connection: I made sure my Wi-Fi was working fine. I connected to different Wi-Fi networks, including my mobile hotspot, but the problem persisted.
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Restart your phone: I restarted my iPhone multiple times, hoping it would resolve the glitch. Unfortunately, the stuck screen remained.
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Ensure stable internet: The phone was connected to Wi-Fi during the issue, so an unstable connection doesn’t seem to be the cause.
Despite these efforts, the screen stayed frozen, but my phone still received notifications from apps like Instagram, and the device was responsive in other ways.
What you can do if this happens to you:
- Try resetting your network settings. This can sometimes fix connectivity problems that might be causing the freeze.
- Force restart your iPhone (press and quickly release the volume up button, then the volume down button, then press and hold the side button until the Apple logo appears).
- If the issue continues, connect your iPhone to a computer and use iTunes (or Finder if you’re on Mac) to update or restore your device. Be aware that restoring will erase your data, so try to back up your phone if possible beforehand.
- Keep an eye out for upcoming software updates from Apple, as they often include bug fixes for issues like this.
Dealing with software glitches can be frustrating, but these steps usually help resolve such problems. If the problem persists even after trying these tips, reaching out to Apple Support might be your best option.