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If your HP Pavilion all-in-one computer shut down suddenly and refuses to turn back on, and you recently installed the Windows 11 preview version, don’t worry — there’s a simple fix you can try.
First, make sure your computer is completely powered off and unplugged from the power source. Now, press and hold the power button for about 15 seconds. This step helps drain any remaining electrical charge and resets the hardware. After releasing the button, plug your computer back in and try turning it on again by pressing the power button.
If your computer still doesn’t start, try disconnecting all external devices like printers, USB drives, or any other peripherals. Sometimes, these devices can interfere with the startup process. Then, attempt to turn your computer on again.
In some cases, a failed update or incompatible software can cause startup issues after installing a Windows 11 preview. To fix this, you might need to boot into Safe Mode. To do this:
1. Turn on your PC and immediately start pressing the F8 or Shift + F8 key repeatedly (note: on some systems, this might be different).
2. If you reach the recovery options, select “Troubleshoot” > “Advanced options” > “Startup Settings” > “Restart.”
3. After restart, choose “Safe Mode” with networking.
Once in Safe Mode, you can uninstall the Windows 11 preview or any recent updates that might be causing the problem. To do this:
– Go to Settings > Update & Security > Windows Update > View update history.
– Uninstall any recent updates, especially preview versions.
If nothing works, consider doing a system restore to revert your computer to a point before the issue started. You can access this through the recovery options.
In many cases, these steps solve the problem. If your computer still won’t start, it might be best to contact HP support or visit a professional technician. This way, you’ll get personalized help and ensure your device is working smoothly again.
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