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If you’re having trouble printing because your HP account service isn’t working, you’re not alone. Many people face this issue when trying to connect their printer through HP Smart or HP EasyStart. It can be really frustrating, especially after spending hours trying different fixes. Here’s a simple step-by-step guide to help you resolve this problem and get your printer back up and running.
First, make sure your internet connection is stable. A shaky connection can cause problems with account authentication and software updates. Restart your modem and router to refresh your internet connection.
Next, try to disconnect your printer from your network and then reconnect it. Turn off your printer, unplug it from the power source, wait a minute, and then plug it back in. When turning it back on, connect it to your Wi-Fi network again, preferably using a wired connection if possible, as it’s more stable.
Now, check if your HP Smart app and HP EasyStart are up to date. If they aren’t, uninstall them completely from your computer or mobile device. After uninstalling, restart your device and then download the latest versions from the official HP website or app store. Installing the most recent software helps fix bugs and compatibility issues.
When setting up the printer again, avoid rushing through the account sign-in step. Sometimes, the error code “OW_4XX_OWSWS00001” appears because of temporary server issues or incorrect login details. Double-check your HP account credentials and make sure you are entering them correctly.
If you still encounter the error during account connection, try the following more advanced step: temporarily disable any firewall or antivirus software on your device during the setup process. Sometimes, security software blocks communication between your device and HP servers, causing login errors. Remember to re-enable your firewall or antivirus after the setup is complete.
If nothing works, consider factory resetting your printer. Refer to your printer’s manual or HP support website for instructions on how to perform a factory reset. This can clear out any corrupted settings causing the login errors.
Finally, if all else fails, contact HP customer support. They can provide additional assistance and may help you resolve the server or account issues from their end.
By following these steps, you should be able to fix the account connection problem and get your printer printing again. Don’t give up; sometimes just a few adjustments are enough to solve the issue and save hours of frustration.
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