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If you’re experiencing issues with your notebook’s storage, it’s likely because the 64 GB eMMC flash drive has failed. Since this kind of drive is built directly onto the motherboard, replacing it isn’t as simple as swapping out a regular SSD. Instead, it would mean replacing the entire motherboard, which can be costly and complicated.
A more practical solution is to consider buying a new laptop that has a standard M.2 2280 NVMe SSD slot. These drives are easy to replace if they fail later on, giving you more flexibility and longevity with your device.
If you still want to try fixing your current laptop by replacing the motherboard, you can refer to the user manual for detailed instructions. The service manual is available online, and it guides you step-by-step through the process. You can find it at this link: HP Notebook – 14-dg0000no – Setup and User Guides. The specific section about replacing the motherboard is in chapter 3, on page 18 of the maintenance and service guide.
When it comes to choosing a replacement motherboard, there are two options. The first is the original motherboard with a 64 GB eMMC memory, suitable for models with an Intel Celeron N4000 processor. The model number for this motherboard is L23235-601.
The second option is a motherboard that includes an M.2 2280 SATA SSD slot, which makes upgrades much easier in the future. This model also features an Intel Celeron N4000 processor, but its model number is L23234-601. With this setup, you can simply buy an M.2 SATA SSD and install it yourself, saving money and time.
To give you an idea of what’s available, you can check out an M.2 SATA SSD like this one on Amazon: Timetec 256GB SSD. It offers fast read speeds and plenty of storage to keep your files safe and accessible.
In summary, if your eMMC drive has failed, replacing the motherboard is an option, but buying a new laptop with a standard M.2 SSD support is often a smarter move. However, if you’re comfortable with DIY repairs, the service manual can help guide you through replacing the motherboard or installing a new SSD yourself.
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