How to Fix Genmoji’s ‘Choose Person’ Issue with Apple Intelligence

Select Language:

If you’re dealing with an issue on your iPhone 16 Pro Max related to identifying people in your photo library, you’re not alone. Some users have reported problems with the software not recognizing names even after they’ve been entered. Don’t worry! Here’s a simple guide to help you troubleshoot and resolve the issue.

How to Fix Photo Library Identification Issues on Your iPhone 16 Pro Max

1. Ensure Software is Up to Date

   • Before diving into other solutions, make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. If there’s an update available, download and install it. Sometimes, these updates contain bug fixes and improvements that can resolve your issue.

2. Check Your Settings

   • Navigate to Settings > Photos and ensure that Show People Names is turned on. This setting allows the iPhone to display the names you’ve assigned to people in your photos.

3. Revisit Your People Album

   • Open the Photos app and tap on the Albums tab at the bottom. Scroll down to People & Places and tap on People. Here, you should see photos that your device has associated with names. If the person you entered previously isn’t appearing:
     • Tap on the face icon to see if their name needs to be re-assigned.
     • If their face isn’t showing at all, try adding them again.

4. Add Names Manually

   • If you find that a person’s face isn’t recognized in the People album, you can add their name manually:
     • Go to the person’s photo and tap on it.
     • Tap Add Name or the ‘i’ icon (info) and then add the person’s name.
   • This may help your iPhone learn the association better.

5. Restart Your iPhone

   • Sometimes, a simple restart can fix minor glitches. To restart your iPhone, press and hold the side button until the power off slider appears. Slide to turn it off, wait a moment, and then press the side button again until you see the Apple logo.

6. Reset Location & Privacy Settings

   • If the issue persists, resetting your location and privacy settings can sometimes help. This action won’t erase your data. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Location & Privacy. After this, you may need to re-grant access to your Photos app.
7. Contact Apple Support
   • If none of the above steps work, it’s a good idea to reach out to Apple Support. They can provide guidance tailored to your specific situation and help troubleshoot further.

By following these steps, you should be able to resolve any issues with the People feature in your photo library on your iPhone 16 Pro Max. Remember, technology can sometimes be finicky, but with a little patience, you can find a solution. Happy photographing!

Add us on ChatGPT Add us on Perplexity