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If you’ve upgraded your HP Pavilion X2 laptop to Windows 10 and then performed a factory reset, you might find that some things aren’t working as they should. For instance, the battery status might not display, the touchscreen could be unresponsive, and there may be no sound. These issues are often caused by missing or incompatible drivers after the reset.
Here’s a simple way to fix these problems and get your laptop back to working properly on Windows 10:
First, understand that your laptop is quite old, made in 2014, and official support can be limited. When you entered your serial number on HP’s website, it sometimes showed other models like the EliteBook 840 — which can make finding the right drivers confusing. Since there’s no direct support or updated drivers available from HP for this older device, you’ll need to do a little manual work.
The best approach is to look for drivers specifically designed for Windows 10 and your device’s hardware. Start by visiting the official HP support page and see if they offer any generic or universal drivers. If not, you can try downloading drivers from the hardware manufacturers directly, like Intel, Realtek, or Synaptics, depending on what components your device has.
Since your device is from 2014, and Windows 10 32-bit home version, look for drivers labeled as compatible with that OS. Keep in mind, some drivers meant for Windows 8.1 may work perfectly with Windows 10, because many drivers are backwards compatible.
If you come across guides or forum posts suggesting recovery images or other files, be cautious. Some links might be broken or no longer available. For example, a link to download an older Windows 8.1 recovery image might not work anymore. In those cases, try searching for community-created recovery images or use tools like the Windows Media Creation Tool to create a fresh Windows 10 installation media. This can sometimes resolve driver issues as well.
Here’s a simple step-by-step to improve your situation:
1. Head to the Device Manager. Open it by right-clicking on the Start button and selecting “Device Manager.”
2. Look for devices with a yellow warning icon. These are missing drivers.
3. Right-click on each device, choose “Update driver,” and then select “Search automatically for updated driver software.” Windows will attempt to locate and install the best drivers available.
4. For devices like the touchscreen or sound, if Windows can’t find suitable drivers, visit the hardware manufacturer’s website directly and search for drivers compatible with Windows 10 32-bit.
5. If you still have trouble, consider using driver update tools from reputable sources, which can scan and find the missing drivers for your hardware.
6. As a last resort, you could consider reinstalling Windows using a fresh media creator from Microsoft, which often results in better driver compatibility.
Remember, with older devices, sometimes the exact drivers aren’t available, but generic drivers can often do the job well enough to restore basic functionality.
If you’re still stuck, reaching out to online communities, like tech forums or Reddit, can be helpful. Many users have gone through similar issues and can offer advice tailored to older HP devices.
Good luck! With a little patience, your HP Pavilion X2 can keep serving you on Windows 10.
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