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If you’re facing a similar issue after reinstalling Windows using the media creation tool, and you see an error message like the one mentioning ESIF and DPTF, you’re not alone. This problem often points to missing or incompatible thermal drivers needed for your laptop to run smoothly. Here’s how to fix it step by step:
First, don’t worry—this is a common problem that can usually be fixed by updating or reinstalling the correct thermal management driver. Since you mentioned that you couldn’t find the driver on your support page, here’s what you can do:
1. Visit your laptop manufacturer’s official support website directly. Instead of just looking for drivers, try searching with your specific laptop model number. Many manufacturers have a dedicated download section for drivers and BIOS updates.
2. If you can’t find the driver listed under your product’s support page, it’s a good idea to check the chipset, graphics, or system management drivers. These are often associated with thermal control and can help resolve issues like the one you’ve encountered.
3. For Dell, HP, Lenovo, or other brands, you can also try their automatic detection tools. These tools scan your system and recommend the latest drivers compatible with your hardware.
4. If the manufacturer’s website doesn’t have the driver, look for generic or chipset drivers from Intel or AMD, depending on your processor. Sometimes, installing the latest chipset driver from these sources can fix thermal driver-related issues.
5. After downloading the drivers, install them and restart your laptop. Check if the error message still appears.
6. If you still experience problems, another good step is to update your system BIOS. Sometimes BIOS updates include important fixes for system stability and hardware communication.
Remember to always back up your system or create a restore point before installing new drivers or BIOS updates, just to be safe.
By following these steps, you should be able to resolve the thermal driver error and get your system back to normal. If the problem persists, reaching out to your device manufacturer’s customer support can provide more tailored help.
