How to Fix AWS Error When Creating Application Load Balancer

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If you’ve recently set up a new AWS account and find yourself unable to create an Application Load Balancer (ALB), you’re not alone. Even after completing all the necessary verification steps—such as payment confirmation, enabling MFA, and activating free credits—you might see an error message stating that your account does not support load balancer creation.

Here’s a simple way to resolve this issue:

First, double-check that your account is fully verified and active. Confirm that you’ve completed payment verification, have the free tier and credits active, and your MFA is enabled. Also, ensure you’re working in the correct region, such as eu-west-1 (Ireland), where you’re trying to deploy resources.

Next, review your support plan. If you’re on the Basic Support Plan, AWS promises a response within 24 hours. However, sometimes support may take longer, especially if your account is new or has specific restrictions.

Since the error persists even though other services like CloudFront are working fine, it’s a good idea to contact AWS Support directly. Start a support case through the AWS Support Center. Clearly explain that you’ve verified your account and are unable to create an Application Load Balancer in your current region. Include details such as your account status, the steps you’ve taken, and the specific error message you receive.

If you’ve already opened a support case and haven’t received a response within the expected time, consider following up or escalating the issue. Sometimes, new accounts or certain regions may have restrictions or require approval to access specific services like ALB.

While waiting for support, ensure that your billing and account verification statuses are up-to-date, and check the AWS Service Health Dashboard for any ongoing issues in your region.

Most importantly, continue to monitor your email and support cases. If your account is restricted, AWS Support can guide you through the process to remove limitations, allowing you to create load balancers and use other advanced services.

In the meantime, you can explore other load balancing options, like network load balancers, or use AWS’s Elastic Load Balancer (ELB) services if supported in your region and account status.

By following these steps and working closely with AWS Support, you’ll get closer to resolving the issue and start building and deploying your applications smoothly.