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If you’re having trouble moving your .it domain away from Route 53, especially if the registry data isn’t updating with Registro.it and your authorization code isn’t working, here’s what you can do.
First, double-check the authorization code you have. Make sure you copy it exactly as provided, paying close attention to uppercase and lowercase letters, since these codes are case-sensitive. It’s better to copy and paste it directly rather than typing it out by hand. Also, look out for any extra spaces at the beginning or end of the code, as these can cause errors.
Keep in mind that authorization codes are only valid for a limited time, usually between 5 and 30 days. If too much time has passed since you received the code, it may no longer work. If that happens, you’ll need to request a new code from Route 53. You can do this easily through your Route 53 console; just follow the prompts to get a fresh authorization code.
If the new code still doesn’t work, contact Route 53 support for assistance. Provide them with your domain name, any transfer request ID you have, and details about the error message you’re seeing. They can help you troubleshoot further and handle issues that happen at the registry level.
As for the sync problems with Registro.it, those are a bit trickier because they involve the actual registry data updates. Since changing your contact info didn’t fix the issue and the problem seems beyond standard troubleshooting, reaching out to AWS Support is your best move. They can investigate the registry synchronization and coordinate directly with Registro.it if necessary.
Having support from the experts will help you resolve the domain transfer smoothly and get your domain moved without further issues.
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