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Home » How to Fix AWS Access Issue Redirecting to SkillBuilder Home Page

How to Fix AWS Access Issue Redirecting to SkillBuilder Home Page

Emily Smith by Emily Smith
January 3, 2026
in How To
Reading Time: 1 min read
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If you’re trying to access the Domain 1 Official Bonus Questions for the AWS Certified Generative AI Developer – Professional (AIP-C01) exam and keep getting redirected back to the home page, don’t worry — you’re not alone. This is a common technical issue some users face with AWS Skill Builder. Here are some simple steps to help you fix it:

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First, clear your browser cache and cookies. Sometimes, old data stored in your browser can cause redirect problems. Refreshing this information often solves the issue.

Next, try opening AWS Skill Builder in incognito or private browsing mode. This method prevents browser extensions or cached files from interfering with your access.

You should also consider switching to a different web browser, such as from Chrome to Firefox or Edge. This can help determine if the problem is browser-specific.

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Make sure you’re logged in with the correct Builder ID — the one associated with your subscription. Double-check that your subscription appears under “Purchases and Subscriptions” in your account to confirm it’s active and recognized.

If none of these steps work, it’s best to contact AWS Training & Certification support directly. Since you’ve already paid for the subscription and your time is counting down, they can help you gain access to the content you’ve purchased.

Some users report similar issues where they finish a task but get bounced back to login or the home page, especially when trying to access practice exams or specific course materials. Reaching out to support can often resolve these problems quickly.

Remember, you’re not alone in facing this, and AWS support is there to help you get back on track.

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Emily Smith

Emily Smith

Emily is a digital marketer in Austin, Texas. She enjoys gaming, playing guitar, and dreams of traveling to Japan with her golden retriever, Max.

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