Select Language:
If you’ve recently updated your Mac to version 26.3 and find that Apple Intelligence support has stopped working, leaving it stuck at 0%, you’re not alone. Many users encounter this issue after updates, which can affect your ability to access writing tools and other features of Apple Intelligence. Here’s a simple guide to help you fix this problem:
Step 1: Restart Your MacBook Air
Sometimes, a quick restart can resolve minor glitches caused by updates. Click the Apple menu in the top-left corner and select “Restart.” Once your Mac restarts, check if the Apple Intelligence support status updates.
Step 2: Check Your Internet Connection
Ensure that your internet connection is stable. Poor connectivity can cause downloads or updates to freeze. Try switching to a different Wi-Fi network or restarting your router if needed.
Step 3: Update macOS Again
It’s possible that the initial update didn’t install correctly. Go to System Settings > Software Update and see if there’s a newer update available. If so, download and install it. Sometimes, reapplying updates can fix support-related issues.
Step 4: Manually Reinstall Apple Intelligence Software
Visit the Mac App Store or Apple’s official support website. Search for the Apple Intelligence tool or support package and try reinstalling it manually. Follow the prompts to complete the installation.
Step 5: Reset NVRAM/PRAM
Resetting your Mac’s NVRAM or PRAM can help resolve hardware and system-related issues. To do this:
- Turn off your Mac.
- Turn it back on and immediately press and hold Option + Command + P + R for about 20 seconds.
- Release the keys and let your Mac restart normally.
Step 6: Contact Apple Support
If none of the above steps work, it’s best to reach out to Apple Support. They can provide detailed assistance tailored to your device and specific problem.
Your MacBook Air M1 with 8GB RAM and 256GB SSD should handle these tasks smoothly. Taking these steps can often resolve update-related issues and restore your Apple Intelligence tools.
Remember, keeping your software up to date and maintaining a stable internet connection are key to avoiding such problems in the future.

