How To Fix Apple Intelligence Siri Not Working When Locked

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If you’re having trouble with Siri not responding when your device is locked, you’re not alone. Many users find that Siri hears their commands but doesn’t carry out actions like playing music or opening apps when the device is locked. This can be frustrating, especially when you’ve already checked your settings and everything seems in order.

Here’s a simple step-by-step guide to help you fix this issue:

Check Siri Settings:
Go to Settings > Siri & Search. Make sure that “Listen for ‘Hey Siri'” and “Allow Siri When Locked” are both turned on. These options need to be enabled for Siri to respond when your device is locked.
Review Privacy Settings:
Sometimes, privacy settings can interfere with Siri. In Settings > Privacy & Security > Microphone, ensure “Microphone” is turned on for Siri. Also, make sure “Allow Apps to Access Microphone” is enabled.
Update Your Device:
Keep your device up to date. Go to Settings > General > Software Update and install any available updates. An outdated iOS can cause compatibility issues with Siri.
Restart Your Device:
A simple restart can often fix minor glitches. Turn off your device, wait a few seconds, then turn it back on.
Reset Siri & Voice Settings:
If nothing else works, try resetting Siri. Go to Settings > Siri & Search, turn off Siri, then turn it back on. Set up Siri again and test if it responds when locked.
Test on Different Devices:
If you’re using multiple devices, like an iPad and an iPhone, test Siri on both. If one works while the other doesn’t, it might point to device-specific issues.
Check for Background Restrictions:
Make sure your device isn’t restricting background activities. Sometimes, low power mode or other settings can limit Siri’s capabilities when locked.

By following these steps, you should be able to troubleshoot why Siri isn’t working when your device is locked. If the issue persists, consider reaching out to Apple Support for personalized help. They can assist further and might need to check if there’s a hardware problem.