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If you’ve noticed that Siri refers to your contact’s work address as “other,” or calls a business tagged as “work” with a confusing message, you’re not alone. This can be frustrating, but there are a few simple steps you can try to fix the issue.
First, make sure your contact information is correctly entered. Open your contacts app and check that the addresses and phone numbers are accurately labeled under the right categories, like “work” or “home.” Sometimes, incorrect labeling or extra spaces can cause Siri to misunderstand.
Next, review how you’ve tagged the contact details. It’s best to keep the labels consistent and straightforward. If you’re using custom labels or unusual tags, try sticking to standard ones like “work,” “home,” or “mobile.”
Another helpful step is to refresh Siri’s understanding. You can do this by toggling Siri off and on again. Go to Settings > Siri & Search, turn Siri off, then wait a few seconds before turning it back on. Doing this can often clear up miscommunications.
If the problem persists, updating your device’s software can help. Apple releases updates that fix bugs and improve features, including Siri. To check for updates, go to Settings > General > Software Update.
Finally, if nothing seems to fix the issue, try deleting the contact and re-adding it with the correct labels. Sometimes, starting fresh can resolve strange glitches.
By ensuring your contacts are correctly labeled, updating your device, and resetting Siri, you should see better results when asking Siri for directions or making calls. If the problem continues, contacting Apple Support can provide further assistance.
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