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If you’ve updated your iPhone to iOS 18.6.2 and are noticing that the Apple Intelligence features are not working, even though they are turned on in your settings, you’re not alone. Here’s a simple step-by-step guide to help you troubleshoot this issue and get those features working again.
First, double-check that Apple Intelligence is truly enabled in your settings. Sometimes, toggling it off and on again can fix minor glitches. Go to Settings, find the section for Apple Intelligence (or related features like Siri Suggestions or Intelligent Tracking Prevention), and switch it off. Wait a few seconds, then turn it back on.
Next, restart your iPhone. A quick reboot can clear up minor bugs that sometimes occur after updates. To do this, press and hold the power button until the “slide to power off” option appears, then slide to turn off. After the device turns off, press the power button again to turn it back on.
If the features still aren’t working, make sure your device is running the latest version of iOS. Sometimes, Apple releases bug fixes in newer updates. To check, go to Settings > General > Software Update. If there’s an update available, follow the prompts to install it.
Another good step is to reset your settings. This won’t delete your apps or data but will reset system settings like Wi-Fi, Bluetooth, and privacy preferences, which can sometimes fix issues. Go to Settings > General > Reset > Reset All Settings. Confirm when prompted, then wait for your device to restart.
Finally, if nothing helps, reaching out to Apple Support might be your best move. They can provide more personalized help to resolve the issue.
By following these steps, you should be able to get the Apple Intelligence features working smoothly again on your iPhone.