How To Fix Apple Intelligence Not Showing in System Preferences

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Having trouble with Apple Intelligence on your Mac? If you’ve noticed that the System Preferences pane for Apple Intelligence is showing up completely blank, you’re not alone. This issue can be frustrating, especially when you’ve already tried restarting your Mac, starting in safe mode, and even reinstalling macOS. Here’s a simple guide to help you fix the problem.

First, understand that the blank pane could be linked to a specific extension called SiriPreferenceExtension. If you’re seeing error logs related to this when opening the Apple Intelligence pane, that’s a good clue.

Now, let’s go step by step to resolve this:

Quit System Preferences Completely
Make sure you fully close System Preferences before proceeding. Sometimes, just closing the window isn’t enough.

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Check the Console for Errors
Open the Console app (you can find it in Applications > Utilities). Look for logs related to SiriPreferenceExtension when trying to open Apple Intelligence. These logs can tell you more about what’s causing the issue.
Reset Relevant Preferences
Many times, resetting preferences can fix blank or broken panes. Here’s how:

Open Finder and go to your Home folder.
Navigate to Library/Preferences.
Look for any files related to Apple Intelligence or Siri preferences (search for “com.apple” names).
Move these files to the Desktop temporarily. This acts as a backup in case you need to restore them later.

Remove Corrupted Extensions
If the error logs point specifically to SiriPreferenceExtension, you might want to remove or disable it temporarily:

Go to /Library/Extensions/ or similar system extension folders.
Look for any extension related to Siri or Apple Intelligence—if you find it, move it to Trash or somewhere safe outside the extensions folder.

Restart Your Mac
After making these changes, restart your Mac and try opening System Preferences > Apple Intelligence again.
Reinstall macOS if Needed
If nothing works, consider reinstalling macOS without erasing your data. This can fix deeper system issues while keeping your files safe.

By following these steps, most users find that the Apple Intelligence pane starts working properly again. Remember, always back up your data before making changes to system files or preferences.

If you’re still facing trouble after trying these steps, it might be best to contact Apple Support for further assistance. They can help identify if there’s a bug or hardware issue causing the problem.