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If you recently set up your new iPhone 16 Pro and skipped enabling Apple Intelligence during the initial setup, you might later see a message that says, “Downloading support for Apple Intelligence. Connect iPhone to Wi-Fi and power while models are downloading.” The problem is, this message can sometimes stay on your screen without any progress, even after you connect to Wi-Fi and charge your phone.
Here’s a simple way to fix this issue and get your iPhone to finish downloading the required updates:
1. Make Sure Your Phone is Fully Charged and Connected to Wi-Fi:
Ensure your iPhone is plugged into a power source and connected to a stable Wi-Fi network. This is important because large downloads like this need a good internet connection and enough power to complete without interruption.
2. Restart Your iPhone:
Sometimes, a quick restart can help. Hold the side button and either of the volume buttons until the power-off slider appears. Slide to turn off, then turn your phone back on by pressing the side button again.
3. Check Your Internet Connection:
Make sure your Wi-Fi connection is strong. Try browsing a webpage to see if your internet is working well. If the Wi-Fi signal is weak or unstable, switch to a different network or reset your Wi-Fi router.
4. Restart the Download:
Go to Settings > General > Software Update. If an update appears, try downloading and installing it again. Sometimes, refreshing the download can resolve the stuck message.
5. Reset Network Settings:
If the message still won’t go away, try resetting your network settings. Go to Settings > General > Reset > Reset Network Settings. Keep in mind this will remove saved Wi-Fi passwords, so be ready to re-enter them.
6. Wait and Patience:
Sometimes, large updates can take a while, especially during high network traffic times. If you’ve done all the steps above, give it some time. Your iPhone might finish the download on its own.
If none of these steps work and the message remains stuck, it might be best to contact Apple Support or visit an Apple Store for further help. They can assist in ensuring your device gets the update it needs and everything runs smoothly.
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