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If you own an iPhone 15 Pro Max and recently updated to iOS 18.5, you might have noticed that your Apple Intelligence feature isn’t working as it should. If the border around your phone isn’t lighting up and you’ve already toggled the AI setting in your phone’s preferences, you’re not alone! Here’s a step-by-step guide to troubleshoot and hopefully fix the issue.
Step 1: Restart Your Phone
Sometimes, a simple reboot can resolve the problem. Press and hold the side button and either volume button until you see the “slide to power off” option. Turn off your phone, wait for about 30 seconds, and then turn it back on. Check if the feature is working after the restart.
Step 2: Check AI Settings Again
Go to Settings > Siri & Search. Make sure that all options are enabled, especially "Listen for ‘Hey Siri’” and “Press Side Button for Siri.” Sometimes these settings can get reset after an update.
Step 3: Update Your Apps
Ensure that all your apps, especially those related to Apple services, are updated. Open the App Store and tap on your profile picture at the top right, then scroll down to check for updates. Install any available updates, as they may include bug fixes.
Step 4: Reset All Settings
If the issue persists, you might consider resetting all settings. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset All Settings. This will restore your settings to factory defaults but won’t erase your data. After the reset, check to see if Apple Intelligence is functioning again.
Step 5: Contact Apple Support
If none of the above steps work, it may be time to reach out to Apple Support. They can provide more advanced troubleshooting techniques. You can visit their website or use the Apple Support app on your phone.
By following these steps, you should hopefully be able to resolve any issues with Apple Intelligence after updating to iOS 18.5. Remember, technology can be finicky at times, but with a little patience and troubleshooting, you can usually find a solution!



