Select Language:
If your Apple Intelligence isn’t working on your iPhone 15 Pro and it’s been stuck on “downloading” for over 10 hours, don’t worry—this is a common issue with an easy fix. Here’s a simple step-by-step guide to help you get your feature back up and running.
First, make sure your iPhone has a stable internet connection. If you’re on Wi-Fi, try restarting your router or switching to mobile data to see if that speeds things up.
Next, force close the Settings app. To do this, swipe up from the bottom of your screen (or double-click the home button if your phone has one) to open the app switcher. Find the Settings app and swipe it away to close it completely.
After closing the app, restart your iPhone. Press and hold the side button and either volume button until you see the Apple logo. This quick restart can often clear up minor glitches.
Once your phone has restarted, reopen the Settings app and go to the Apple Intelligence or relevant feature. It should start downloading again on its own. Sometimes, waiting a little longer is enough, but if it still gets stuck, try turning off your device, then turning it back on.
If the problem persists, consider resetting your network settings. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Keep in mind, this will erase saved Wi-Fi passwords, so have those handy.
Finally, if none of the above steps work, update your iPhone to the latest version of iOS. Sometimes, software updates fix bugs that can cause features to freeze or not work properly. To do this, go to Settings > General > Software Update.
By following these steps, you should be able to resolve the issue with Apple Intelligence not downloading properly on your iPhone 15 Pro. If problems continue, it’s a good idea to contact Apple Support for further help.