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If you’re having trouble accessing Amazon Quick Suite, you’re not alone. Several common issues could be causing this, but the good news is there are straightforward steps you can take to fix the problem.
First, check the region where your Amazon QuickSight account is set up. The latest AI-powered features of Quick Suite, such as Flows and Chat, are only available in certain AWS regions, including US East (N. Virginia), US West (Oregon), Europe (Dublin), and Asia Pacific (Sydney). If your account is based outside these regions, you might not have access to all the features.
Next, review your permissions. If you see messages indicating your role isn’t sufficient, it’s likely you need the right IAM permissions. Quick Suite needs specific roles and permissions to operate correctly. Make sure your account has the appropriate access rights.
If your account is managed under AWS Managed Services (AMS), there might be additional restrictions. AMS accounts often have policies that limit what you can do directly, such as accessing certain resource settings or inviting IAM users from within Quick Suite. These restrictions are part of the managed setup, and you may need to request special access through the right channels.
To resolve these issues, start by confirming your account is in one of the supported regions. Then, check your IAM permissions to ensure you have the necessary rights. If your account is under AMS management, reach out to your administrator or support team for assistance with access requests.
Since you’ve mentioned that you can access Quick Suite through another account, compare the permissions and settings between the accounts. This comparison can help you identify what differences might be causing the issue and guide you on what changes are needed.
Taking these steps should help you gain full access to Amazon Quick Suite and make the most of its features.
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