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If your MacBook Air M4 has been stuck downloading Apple Intelligence for several months, don’t worry—you’re not alone. Sometimes, the download can get stuck or keep spinning without finishing. Here’s a simple step-by-step guide to help you resolve this issue:
First, check the progress in the settings. It may say the download is 100% complete, but the spinning icon suggests the process isn’t fully finished. Sometimes, the system shows it’s done, but the background process keeps going.
Next, try restarting your Mac. Often, a simple restart can pause any stuck processes and give your system a fresh start. To do this, click the Apple menu in the top left corner, then select “Restart,” and wait for your Mac to reboot.
If that doesn’t work, you can try pausing and then resuming the download. To do this:
– Open System Preferences.
– Go to the section where Apple Intelligence or related downloads are managed.
– See if there’s an option to pause or cancel the download.
– If you can, cancel it. Then, restart your Mac and start the download again.
If the problem persists, resetting the system management controller (SMC) or clearing cached system files can help. For MacBooks with a T2 chip, shutting down your Mac, then holding down the power button for 10 seconds, releases the SMC. Turn your Mac back on and see if the download progresses normally.
Also, make sure your internet connection is stable. Sometimes, a slow or interrupted connection can cause downloads to hang. Connecting your Mac directly to a router with an Ethernet cable, or moving closer to your Wi-Fi router, might improve the situation.
Finally, if none of these steps work, consider reaching out to Apple Support. There may be a deeper issue that needs professional diagnosis.
Remember, patience is key. Sometimes, updates or downloads just need a little extra time to complete. Following these steps should help you get back on track!
