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When I started using AWS in September, I registered for the free tier. It’s supposed to give you six months of free usage along with over $100 in credits. By October 1st, I had used less than $15 with very minimal activity. Suddenly, I was automatically moved to a “cost tier” billing plan. I didn’t make any changes myself — it just happened. I reached out to support about eight days ago, but my case still hasn’t been assigned to anyone.
Initially, I didn’t worry too much, since I still had over $100 in credits and figured it might be a mistake that would get sorted out. However, yesterday I checked my billing details and saw a shocking total charge of $346. The charge is listed under “Support (Business).” The strange part is, I’m still seeing my support plan as Basic on the support page, not Business.
Looking deeper into the billing breakdown, I saw four charges labeled “Recurring monthly charge” for the period from October 3rd to October 31st. These charges are around $90.42 to $90.45 each — which is quite a bit more than I expected, especially since I’ve only used about $20 worth of services (mainly Bedrock models) during this time.
I created another support case about this new issue, but it’s also still unassigned. My past experience with support responses has been slow, so I’m worried. I wonder if this is just a system error that will get fixed eventually. Considering my actual usage is minimal, it’s frustrating to see my credits exhausted and be billed such a high amount.
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