Select Language:
If you’ve recently bought an iPhone 16 Pro Max (Model CH) in Dubai and have noticed that the Apple Intelligence feature isn’t available, even after updating your phone and setting your region to the United States, don’t worry—you’re not alone. Here’s what you can do to understand and potentially resolve the issue.
First, it’s important to know that Apple gradually releases features like Apple Intelligence. Sometimes, features don’t appear immediately after updates or region changes because they are rolling out slowly worldwide.
Next, check if your device model might have regional restrictions. Since your phone was purchased in Dubai and is a China model, these devices can sometimes have limitations when used outside China—like in the UAE—especially for features under regional control.
To get clarity, reach out directly to Apple Support. When contacting them, ask about the availability of Apple Intelligence on your specific device model purchased outside of China. You can do this through their official support website, via chat, or a phone call. Explain that you’ve updated your iOS, set your region to the United States, but the feature is still missing.
While waiting for official confirmation, keep your device updated regularly. Apple tends to expand feature availability with new updates, so future software releases might include the feature you’re waiting for.
Finally, stay patient. If Apple confirms your device isn’t currently eligible due to regional or hardware restrictions, keep an eye on future iOS updates. Sometimes, features are rolled out in phases, and what’s unavailable today could be available tomorrow.
By staying informed and reaching out to Apple Support, you’ll ensure you get the most accurate information about your device and its features.