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If you’re struggling to uninstall the pre-installed Poly Lens software version 1.4.0.6062 from your device, you’re not alone. Many users face issues when trying to remove outdated software, especially if the uninstall location is unavailable. Here’s a simple guide on how to uninstall or repair the Poly Lens software effectively.
First, ensure that you have the necessary tools and files ready to assist in your uninstallation process. The problem often arises when the uninstall location is missing and the system can’t find the correct installer (MSI file) to proceed.
Here’s a step-by-step approach to resolving the issue:
- Find the Correct MSI File:
Since the original uninstall location is not available, you’ll need the MSI file for version 1.4.0.6062. Unfortunately, this version is not always readily available online. You can check the official Poly website or their support forums. Sometimes, older versions are archived for users needing them. If you cannot find it, consider reaching out to Poly customer support for assistance. - Attempt to Repair the Installation:
If you have the MSI file, locate it on your device. Double-click the file to start the repair process. This might fix any issues with your current installation and allow you to uninstall the software normally afterward. - Use Windows’ Built-in Uninstaller:
If the repair doesn’t work, navigate to your device’s settings. Go to “Apps” or “Programs and Features” and look for Poly Lens. Click on it and see if the uninstallation option is available. Sometimes, even if the uninstall location is broken, you might still be able to remove it this way. - Use a Third-Party Uninstaller:
If the above methods failed, consider using third-party uninstaller software. Applications like Revo Uninstaller or IObit Uninstaller can help you completely remove unwanted programs, even if standard uninstall options fail. Download and install one of these programs, find Poly Lens in the list, and remove it safely. - Final Checks:
After completing the uninstallation, check your device for any leftover files or folders related to Poly Lens. You can use the search feature in your file explorer to comb through your directories. Ensure to delete any remnants manually.
If you’ve tried to update the software using the latest downloadable MSI file (like “PolyLens-2.1.1.2761.msi”) without success, it’s crucial to first remove the older version for a cleaner installation. Sometimes, old software can conflict with new installations.
In summary, if you’re stuck trying to uninstall Poly Lens, finding that original MSI file is key. Always try repairing first, use system tools, and consider third-party options if necessary. Good luck, and hopefully, you’ll have it sorted out soon!
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