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If you’ve recently lost the human interface touch driver on your HP Elite x2 1012 G2 running Windows 11 Pro, you’re not alone. This is a common issue that can disrupt your experience and make the touchscreen unusable. Fortunately, there are steps you can take to resolve this problem and restore the functionality of your device.
Here’s a simple guide to help you reinstall the human interface touch driver and get your touchscreen back in action.
First, check if the driver is indeed missing. You can do this by going to the Device Manager:
- Right-click on the Start menu and select "Device Manager."
- In the Device Manager window, look for “Human Interface Devices.” Click to expand the section.
- If you see a yellow exclamation mark or any indication that the driver is missing, you’ll need to update or reinstall it.
Now, let’s move on to reinstalling the driver:
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Visit HP’s Support Website:
- Open your web browser and go to the official HP Support website.
- Enter your device’s model number (HP Elite x2 1012 G2) in the search bar.
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Download the Driver:
- Navigate to the "Drivers & Software" section for your device.
- Look for the human interface touch driver under the "Input" category.
- Download the latest version compatible with Windows 11 Pro.
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Install the Driver:
- Once the download is complete, locate the file in your downloads folder and double-click it.
- Follow the on-screen instructions to install the driver.
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Restart Your Device:
- After the installation is complete, restart your HP Elite x2.
- This allows the system to recognize the newly installed driver and integrate it properly.
- Test the Touchscreen:
- After rebooting, test the touchscreen to see if it’s working again. You should have full functionality restored.
If the touchscreen is still not responding, consider these additional steps:
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Run Windows Update:
- Sometimes, Windows Updates can include important driver updates. Go to Settings > Update & Security > Windows Update, and check for updates. Install any that are available, then restart your device.
- Check for Hardware Issues:
- If the touchscreen is still non-functional after reinstalling the driver, there may be a hardware issue. In that case, it’s best to contact HP support or visit a professional technician for further assistance.
By following these steps, you should be able to successfully restore the human interface touch driver on your HP Elite x2 1012 G2. This solution is straightforward and can help you get back to using your touchscreen without hassle. If you have any questions or need further assistance, don’t hesitate to seek help!