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If you’re having trouble with the cloud recovery tool software on your PC, especially if you’re using an Intel 11th to 13th generation core processor, you may find that Windows can’t detect your drives during installation. But no worries! Here’s a simple guide on how to fix it.
Start with downloading the Intel storage controller drivers that are essential for your system to locate the drive properly. Once you have the drivers, follow these steps:
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Download and Unzip the Drivers: Locate the file with the Intel storage controller drivers and unzip it on your computer. This should create a folder containing the necessary files.
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Transfer to USB: Copy all the files from the folder onto a USB flash drive. Make sure this drive is empty and formatted properly for the best results.
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Prepare for Installation: Plug both the USB flash drive containing the drivers and your Windows installation media into your computer’s USB ports.
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Boot from the Installation Drive: Restart your PC and boot from the Windows installation flash drive. You may need to adjust the boot order in your BIOS settings.
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Load the Drivers: When you reach a point in the installation where Windows cannot find any drives, select the “Load driver” option on the installation screen.
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Browse to Your USB: Navigate to your USB drive where you copied the storage controller drivers.
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Select the Driver: If you see an option to check a box for compatible drivers, go ahead and check it. This will ensure that only drivers guaranteed to work with your system are used.
- Try Alternative Drivers: If Windows still doesn’t find your drive, uncheck the box for compatible drivers and explore the other options listed.
By following these straightforward steps, you should be able to get around the issue and complete your Windows installation successfully. If you encounter further problems, ensure your installation media is working correctly or consider checking for any hardware issues.
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